BBB warning: Work from home reshipping scam is targeting job seekers

Reshipping scams have reappeared many times in the past few years as job seekers are looking to work from home. Now, we are once again seeing it resurface as Better Business Bureau (BBB) is receiving an increased number of Scam Tracker reports related to a work from home reshipping scam. Victims across the U.S from Pennsylvania, New Jersey, Florida and Texas report being scammed by Shipowners Team, LLC a company allegedly located in Anderson, Indiana.   

The reports indicate the victim’s résumé were posted on job boards seeking employment and were approached by a recruiter. Then after a brief interview process, they were hired, and received a W2 form and are asked to fill it out completely, including their social security numbers. Once they submitted the personal information requested, they began receiving packages to ship, but after some time, they never received a paycheck, raising concern.    

How the scam works 

You receive an email offering a job at a shipping service. The company is hiring “agents” to package items and mail them overseas. The position reimburses “agents” for their expenses and pays a monthly stipend. It sounds like easy money, so you accept the job. You hand over personal information to get signed up and on the payroll. 
Soon, your first assignment arrives. You are asked to ship something – often electronics, but sometimes other goods – to an address overseas. You send off the items, but your payment never arrives. You’ve been conned, and you may have just helped scammers move illegally obtained goods.  

Clarence, a victim in Pennsylvania reached out to BBB to report his experience with this scam: “[Shipowners Team, LLC] used my name and address as a delivery point for potentially fraudulent items, then had me remail out items to nonexistent addresses.”  

Another woman located in New Jersey reported to BBB that she filled out the fake W2 form for Shipowners Team, LLC which included her social security number. She questioned her “supervisor” about not receiving a paycheck and they cut off communication. 
Watch out for variations on this scam, such as requests that could open you up to ID theft. Some victims reported sending a copy of their driver’s license with their “job application,” which gave scammers their name, address and photo. A 2020 BBB report found that 65% of fake online job postings are related to becoming a “warehouse distribution coordinator” or a similarly-titled position involving package reshipment.  

How to spot a reshipping scam 

  • Be very cautious of any job that asks you to share personal information or hand over money. Scammers will often use the guise of running a credit check, setting up direct deposit or paying for training. 
  • If a job looks suspicious, search for it online. If the result comes up in many other cities with the exact same job post, it is likely a scam. 
  • Check out the business’ website. Scammers often falsely use the names of real businesses. Check on the business’s site or give them a call to confirm the position exists.   

For More Information 

To find out more about reshipping and employment scams, check out

To learn more about scams, go to BBB Scam Tips ( If you’ve been targeted by this scam, help others avoid the same problem by reporting your experience on the BBB Scam Tracker.

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