Duke Energy restores power from storms on Tuesday, some are still without

Duke Energy crews restore power to more than 43,000 from supercell
storm affecting more than 95,000 customers
▪ Company has brought in small army of 730 to supplement statewide
▪ Customers can stay informed by texting REG to 57801
PLAINFIELD, Ind. – Duke Energy has restored power to more than 43,000 customers
who were affected by the supercell storm that ripped through Indiana yesterday,
causing more than 95,000 power outages. Approximately 52,000 remain out of service
as of 11 a.m. today.
The storm initially caused outages from Wabash in the north to Clarksville in the south.
Bloomington and Terre Haute are ground zero in terms of damage, with about 85% of
the outages in those areas due to the high winds ranging between 55 and 70 miles per
Crews have been making repairs while assessment remains underway to determine the
full scope of damage. Duke Energy will provide power restoration time estimates as
more information about damage assessment becomes available. Extended outages are
possible, however, in the hardest-hit areas. Rough terrain, in particular in Monroe
County, is making assessment and power restoration challenging.
“We have brought in more than 730 additional resources – linemen, damage assessors
and tree clearing workers – to supplement our statewide workforce and speed power
restoration,” said Duke Energy Indiana President Stan Pinegar. “We’re also moving
crews from areas less affected to those hardest hit. Our priority is always to restore
service as quickly and safely as possible, and we appreciate our customers’ patience
while we respond.”
The company is responding to broken poles, trees in power lines and spans of wire
down. “We also had damage on our electric transmission system, which includes power
lines and structures that are our major carriers of power, but have made good progress
on restoring those major ‘power highways,’” Pinegar said.

Power restoration process
During power restoration, the company’s priority is to repair large power lines and other
infrastructure that will return power to the greatest number of customers as safely,
quickly and efficiently as possible. Additionally, we also prioritize essential services such
as hospitals and water pumping and treatment facilities. Crews then can work on repairs
affecting individual neighborhoods and homes. Click here for information on how Duke
Energy restores power.

How to report power outages
Customers who experience a power outage can report using any of the following
▪ Visit duke-energy.com on a desktop computer or mobile device.
▪ Use the Duke Energy mobile app (download the Duke Energy app on your
smartphone via Apple Store or Google Play).
▪ Text OUT to 57801 (standard text and data charges may apply).
▪ Call Duke Energy’s automated outage reporting system at 800.343.3525.
Customers can receive text, phone or email alerts with power outage updates. Learn
how to sign up at outage alerts. Customers can stay informed by texting REG to 57801.

Important safety tips
Duke Energy urges customers to avoid all downed power lines and assume they are
If a power line falls across a vehicle that you’re in, stay in the vehicle. If you MUST get
out of the vehicle due to an immediate life-threatening situation, do your best to jump
clear of the vehicle and land on both feet. Be sure that no part of your body is touching
the vehicle when your feet touch the ground.

More tips on what to do before, during and after a storm can be found at duke-

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